Emotional measurements solution 1

R3m Score is the solution for analysing emotions that allows us to better understand lived experiences and to predict the decision-making of consumers and employees… in just 3 words

Monitor & Drive

Customer satisfaction

R3mScore allows you to analyse your customers’ feedback in a very simple and efficient way.

In just 3 words, you get a customer satisfaction score that evolves in real time and allows you to improve your customers’ experience.

The well-being and commitment of your teams

With R3mScore, your employees can simply express their state of mind within your company.

In just 3 words, you get a score that helps you understand how to improve the well-being and commitment of your teams

EMOTIONS AT THE HEART OF DECISION-MAKING

Our emotions and automatisms guide our actions and dictate our decision-making. To obtain finer and fairer teachings, customer listening must now focus on the analysis of emotional and spontaneous responses.

The R3m Score is the study solution that allows brands to better assess the impact of their actions: Loyalty program, product launch, packaging test, wage policy…

Emotional measurements solution 2

Improve customer satisfaction

Emotional measurements solution 3

Design the best offer

Emotional measurements solution 4

Develop your brand image

Emotional measurements solution 5

Keep your talents

HOW DOES IT WORK?

1 study in 1 question: R3m Score can be used alone or embedded in a traditional study. The collection method is suitable for all audiences, including children, and for all situations: online, face-to-face, over the phone, at home, on site, etc…
01

1 question: tell me 3 words

1 study in 1 question: the respondent simply has to say the first 3 words that come to mind after an experience or when thinking about a brand.

Emotional measurements solution 6
Emotional measurements solution 7
02

Word analysis

The R3m Score algorithms analyse each word, not for its meaning, but for its ability to translate an emotional activation: they are markers of power, lexical efficiency, involvement…

03

An emotional activation score

The R3M Score provides a more sensitive indicator of emotional activation than the limited classical standards such as overall scores, satisfaction scales, etc…

Emotional measurements solution 8
Emotional measurements solution 9

THEY USE THE R3M SCORE FOR THEIR STUDIES

“Surprising, Atypical, Powerful”

Jean-Christophe Bertrand, Marketing Director at Labeyrie.

Trying r3m score is adopting it

Test it now !