R3m Score is the solution for analysing emotions that allows us to better understand lived experiences and to predict the decision-making of consumers and employees… in just 3 words
Monitor & Drive
Customer satisfaction
R3mScore allows you to analyse your customers’ feedback in a very simple and efficient way.
In just 3 words, you get a customer satisfaction score that evolves in real time and allows you to improve your customers’ experience.
The well-being and commitment of your teams
With R3mScore, your employees can simply express their state of mind within your company.
In just 3 words, you get a score that helps you understand how to improve the well-being and commitment of your teams
EMOTIONS AT THE HEART OF DECISION-MAKING
The R3m Score is the study solution that allows brands to better assess the impact of their actions: Loyalty program, product launch, packaging test, wage policy…
Improve customer satisfaction
Design the best offer
Develop your brand image
Keep your talents
HOW DOES IT WORK?
1 question: tell me 3 words
1 study in 1 question: the respondent simply has to say the first 3 words that come to mind after an experience or when thinking about a brand.
Word analysis
The R3m Score algorithms analyse each word, not for its meaning, but for its ability to translate an emotional activation: they are markers of power, lexical efficiency, involvement…
An emotional activation score
The R3M Score provides a more sensitive indicator of emotional activation than the limited classical standards such as overall scores, satisfaction scales, etc…
THEY USE THE R3M SCORE FOR THEIR STUDIES
Jean-Christophe Bertrand, Marketing Director at Labeyrie.
Trying r3m score is adopting it
Test it now !